At Sciens.io, we believe that Messaging will fundamentally change how customers interact with companies. And businesses will need new capabilities to use this emerging, but powerful platform including:
Messaging Strategy
Messaging Channel Implementation and Integration
Conversation Content Management
Data Insights
Bot Development
Sciens.io can help your business develop and deploy messaging platform strategies and capabilities to improve your customer interactions, lower your costs, and establish and deepen a direct one-to-one relationship with your customers.
We bring deep expertise in developing and deploying emerging technologies and capabilities across
businesses to create real and measurable customer value and enable IT to be a source of competitive advantage.
Our expertise includes building and deploying messaging and bot solutions for the real-world that are delivering significant value for our customers.
We stay on top of the complicated and quickly evolving messaging and bot landscape, so our customers don’t have to. And, we rely on our deep understanding
of the strengths and weaknesses of the respective messaging and bot platforms to optimally meet our customers needs.
Enterprise messaging strategy and implementation approach.
Messaging channel implementation and technology integration.
Creating and managing rich conversation content.
Capturing and extending customer data to gain better conversation context with a deeper and more actionable understanding of customer need.
Developing tools and messaging bots to deliver high and measurable return on investment.
Start today by adding messaging to your existing customer support and pre-sales options with Sciens.io Messaging Solutions. We make it easy with expert knowledge of the technologies and a proven process to help your business get it right.
Putting on an event or conference? You want an efficient way to share event logistics and details with your attendees. Your attendees want access to key event details whenever, wherever they want. It just got a lot easier with Concierge EventBot! No app to download. Anytime, anywhere access on Facebook Messenger, SMS and others.
Missing valuable insights about your customer purchases? Add Product RegistrationBot and see your registration rates soar! Less friction for customers and customer support. It's a win-win.
Offer your attendees the ease and familiarity of texting to access the information and resources they need to get the most out of their event experience.
Popular Concierge EventBot features include: event agendas and schedules, logistical details, event information, support for structured and natural language conversations, scheduled and ad-hoc push notifications, ability to request human support and usage analytics.
Accomplished executive with deep experience in implementing technology solutions and business capabilities across a range of industries. Excels in user adoption and program management to deliver results in the most challenging businesses.
Growth and business transformation leader and technologist, taking on the toughest challenges at GE, Home Depot, SuperValu and Fortune Brands. Veteran of the U.S. Coast Guard with MBA from Harvard Business School.
Developed and deployed emerging technologies for a range of blue-chip clients, including Microsoft, Home Depot, Fortune Brands, and numerous smaller companies. Principal at Lante and Ascentium during periods of explosive growth.
Writing Chatbot Conversations: What You Need to Know— Part II
Part II in our series exploring the need to know aspects of designing & writing conversations for chatbots which happens to be a new & developing area of expertise! While the focus of Part I was on understanding your audience, Part II is all about crafting who your chatbot is.